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Terms and Conditions

Effective Date: April 4, 2025
Website: www.eliteluxstore.com
Owner: Elitelux Store

By accessing or purchasing from Elitelux Store, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
 

1. Use of Website

  • You must be at least 18 years old to make purchases on our site.

  • You agree to use this website only for lawful purposes and not to disrupt its operations or security.

  • We reserve the right to refuse service, suspend access, or cancel orders at our discretion.


2. Product Information

  • All products are described as accurately as possible. Slight variations in color or design may occur due to photography or screen settings.

  • Prices are subject to change without prior notice.

  • Availability is not guaranteed. We reserve the right to limit quantities or discontinue items.


3. Orders and Payments

  • Orders are confirmed only after successful payment.

  • We accept payments through secure, PCI-DSS-compliant gateways.

  • Any false, fraudulent, or unauthorized use may lead to legal action.
     

4. Shipping and Delivery

  • We ship across India and internationally (as applicable).

  • Estimated delivery times will be displayed during checkout.

  • Delays may occur due to logistics, weather, or public holidays.

  • Shipping details can be tracked via a link provided post-purchase.
     

5. Returns and Exchanges

  • We accept returns under our Return Policy if initiated within the return window.

  • Products must be unused, in original condition, and include original packaging.

  • Refunds will be processed after inspection. Shipping fees are non-refundable.
     

6. Warranty

  • Watches purchased from Elitelux Store include a 2-year machine warranty covering internal mechanism failures.

  • Warranty does not cover physical damage, strap wear, or misuse.

  • Warranty claims require proof of purchase and valid documentation.
     

7. Intellectual Property

  • All content on this site—including logos, images, product descriptions, and design—is the exclusive property of Elitelux Store.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.
     

8. Limitation of Liability

  • Elitelux Store is not liable for indirect, incidental, or consequential damages related to your use of this website or its products.

  • We are not responsible for delays, data losses, or third-party service failures.
     

9. Governing Law

  • These Terms and Conditions are governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be resolved under the jurisdiction of courts located in Gurgaon, Haryana.
     

10. Updates and Modifications

  • We may update these Terms and Conditions at any time.

  • Changes take effect once posted on this page. Continued use of the site indicates acceptance of the revised terms.


Contact Us

For questions or clarifications, please reach out to:
📧 Email:          aadityasachdeva9999@gmail.com
🌐 Website:     www.eliteluxstore.com

Shipping Policy (Launch Phase)

Effective Date: April 4, 2025
Business Name: Elitelux Store
Website: www.eliteluxstore.com

 

📦 1. Limited Delivery Zones (First Month Only)

As part of our initial launch, we are exclusively delivering to Delhi and nearby NCR regions, including:

  • Delhi (All major areas)

  • Gurgaon

  • Noida

  • Ghaziabad

  • Faridabad

We aim to expand to other regions in future phases based on demand.
 

⏱️ 2. Order Processing Time

  • All orders are delivered within 24–48 hours of placement.

  • Orders placed on weekends or national holidays will be processed the next working day.
     

🚚 3. Delivery Timeframe

Region Estimated Delivery

Delhi NCR (Main)1–3 Business Days

Surrounding Areas2–5 Business Days

Delivery times are estimated and may be impacted by local conditions or courier schedules.
 

💸 4. Shipping Charges

  • Free Delivery on prepaid orders.

  • Cash on Delivery (COD) available with a ₹50 service charge.

  • COD may be restricted in certain PIN codes.
     

🔍 5. Tracking Orders

Once your product is shipped, you’ll receive tracking details via email and/or SMS. Track anytime via our Order Tracking Page.
 

 

🔄 6. Failed Delivery Attempts

 

  • Delivery partners will make 2 attempts.

  • If undelivered, the order will return to us. Contact support for redelivery. Re-shipping charges may apply.


💬 7. Contact for Shipping Support

📧          aadityasachdeva9999@gmail.com
🌐           www.eliteluxstore.com

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