EliteLux Store is a premium destination for high-quality, stylish, and luxurious watches. We specialize in offering a curated collection of timepieces that blend elegance with functionality, ensuring our customers receive both exceptional craftsmanship and timeless designs. Whether you're looking for a sophisticated everyday watch or a statement piece, EliteLux Store is committed to delivering excellence and style.

If you receive a damaged or incorrect product, please contact our customer support team within 24 hours of delivery at aadityasachdeva9999@gmail.com or WhatsApp us at 8368095127. Kindly provide your order details along with clear photos of the product and packaging. We will review your request and arrange for a replacement or refund as per our return policy. Your satisfaction is our priority!

Our return policy allows customers to return products within 7 days of delivery, provided they are unused, in their original packaging, and accompanied by the purchase receipt. To initiate a return, contact our support team at aadityasachdeva9999@gmail.com or WhatsApp us at 8368095127 with your order details and reason for return. Once approved, we will guide you through the return process. Please note: Customized or final-sale items are non-returnable. Return shipping costs are the customer’s responsibility unless the product is defective or incorrect. Refunds are processed once we receive and inspect the returned item. For more details, please check our full Return & Refund Policy on our website.

To keep your watch in excellent condition: Regular Cleaning: Wipe your watch with a soft, dry cloth to remove dust and moisture. Avoid Water Exposure: Unless specified as water-resistant, keep your watch away from water. Proper Storage: Store your watch in a cool, dry place, preferably in a watch box or pouch. Avoid Magnetic Fields: Keep your watch away from strong magnetic sources like phones and speakers. Battery & Servicing: Replace the battery when needed and get regular servicing to maintain its performance. We also provide a 2-year machine warranty and guarantee to ensure your watch remains in the best condition. 4o

You can track your order easily by following these steps: Order Confirmation Email: After placing your order, you will receive a confirmation email with a tracking number and a link. Tracking on Our Website: Visit our Order Tracking page and enter your tracking number to check the status. Courier Website: If your order is shipped via a third-party courier, use their official website and enter the tracking ID provided. Customer Support: If you face any issues tracking your order, feel free to contact us via email at aadityasachdeva9999@gmail.com or WhatsApp at 8368095127. We are always here to assist you!